Terms of service

Last Updated: 14th January, 2026

These Terms and Conditions govern your use of the Mesuhi website and any purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

1. About Mesuhi

Mesuhi is an online retail store owned and operated by Revamp Routine LLC, a company registered in the United States, offering lighting products to the customers in Australia . All references to “we”, “us”, or “our” refer to Mesuhi. All references to “you” refer to the customer or site visitor.

2. Use of the Website

By using this website, you agree that:

  • You are at least 18 years of age or have permission from a legal guardian
  • You will not use the website for unlawful or unauthorised purposes
  • You will not interfere with the operation or security of the website
  • You will provide accurate and complete information when placing an order

We reserve the right to restrict or terminate access if misuse is detected.

3. Product Information

We make every effort to display product details, descriptions, images, and specifications accurately. However:

  • Colours and finishes may appear slightly different due to screen settings
  • Measurements may vary slightly due to manufacturing tolerances
  • Product availability may change without notice

All products are subject to availability at the time of purchase.

4. Pricing and Payments

All prices displayed on the website are shown in Australian Dollars (A$).

  • Prices may change at any time without prior notice
  • The price charged will be the price shown at checkout and product page
  • Payment must be completed in full before an order is processed

We accept payments through secure third-party payment providers including Visa, MasterCard, American Express, Apple Pay, Google Pay, Shop Pay and PayPal. Mesuhi does not store full payment card details.

5. Orders and Acceptance

When you place an order:

  • You are making an offer to purchase the selected products
  • Orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order at our discretion

An order is considered accepted once it has been processed and dispatched.

6. Shipping and Returns

Information about delivery timeframes, shipping charges, returns, and refunds is outlined in our:

By placing an order with Mesuhi, you acknowledge and agree that these policies form part of these Terms and Conditions and apply to all purchases made through our store.

7. Account Responsibility

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login details
  • You are responsible for all activity under your account
  • You must notify us immediately of any unauthorised access

We are not liable for losses caused by unauthorised account use.

8. Intellectual Property

All content on the Mesuhi website, including images, text, branding, designs, and layouts, is owned by or licensed to Mesuhi.

  • Content may not be copied, reproduced, or used without permission
  • Use of our content for commercial purposes is prohibited

Unauthorised use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Mesuhi is not liable for indirect, incidental, or consequential losses
  • Our liability is limited to the value of the product purchased
  • We are not responsible for losses caused by misuse of products

10. User Conduct and Prohibited Activities

You agree not to:

  • Provide false or misleading information
  • Attempt to access restricted areas of the website
  • Upload malicious code or interfere with site functionality
  • Use the website to harm or harass others

Violations may result in immediate suspension or termination.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

12. Governing Law

These Terms and Conditions are governed by the laws applicable in Australia. Any disputes will be handled within the appropriate jurisdiction.

13. Changes to These Terms

We may update these Terms and Conditions at any time.

  • Updates take effect once published on the website
  • Continued use of the site constitutes acceptance of updated Terms

We recommend reviewing this page periodically.

14. Contact Information

Store Name: Mesuhi

Email: support@mesuhi.com

Phone: +61 480 810 697

Address: Unit 9, 8 Clive Street, West Perth, WA 6005, Australia

Customer Service Hours:

Monday-Friday: 09:00 a.m. to 05:00 p.m. (AEST)
Saturday: 10:00 a.m. to 04:00 p.m. (AEST)
Sunday: Closed

We respond to all queries within 24 hours. Messages received on Sunday will be answered on Monday.